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<p>[QUOTE="pearlsnblume, post: 4480969, member: 141"]I agree with the terrible situation of dealing with the cable companies.</p><p>I had an issue with my tv not connecting to the cable box. They sent me a new cable box after I explained what was going on for 1 month and that did not work. No tv on one tv for 1 month.</p><p><br /></p><p>Finally 3 months after this, they finally decided to send out a tech to see what the issue was. He fixed it in under 5 min. The connection from the tv to the cable box somehow got screwed up and simply had to be reset. I could have done it myself if only they had listened to me on the phone as to what the screen was saying.</p><p><br /></p><p>Now each month I have to call Optimum because they keep overcharging me for things I don't have, did not sign up for and don't want. Unfortunately here, they are the only game in town so I can't leave them. But the wasted hours and aggravation they cause is beyond comprehension.</p><p><br /></p><p>It is a mess so I sympathize with those who have issues.[/QUOTE]</p><p><br /></p>
[QUOTE="pearlsnblume, post: 4480969, member: 141"]I agree with the terrible situation of dealing with the cable companies. I had an issue with my tv not connecting to the cable box. They sent me a new cable box after I explained what was going on for 1 month and that did not work. No tv on one tv for 1 month. Finally 3 months after this, they finally decided to send out a tech to see what the issue was. He fixed it in under 5 min. The connection from the tv to the cable box somehow got screwed up and simply had to be reset. I could have done it myself if only they had listened to me on the phone as to what the screen was saying. Now each month I have to call Optimum because they keep overcharging me for things I don't have, did not sign up for and don't want. Unfortunately here, they are the only game in town so I can't leave them. But the wasted hours and aggravation they cause is beyond comprehension. It is a mess so I sympathize with those who have issues.[/QUOTE]
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