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Is Everything But The House (EBTH.com) Legitimate?
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<p>[QUOTE="todd alric, post: 205417, member: 3273"]I used EBTH to sell the contents of my home. I cannot warn people enough if they have items of value not to use this company. Seller is responsible to ensure their items during the auction process. EBTH changed auction locations and time of auction without consulting. They had over 38 listing errors when the auction went live which I policed and worked every day of the sale to correct. The site crashed numerous times for long periods including the last day of the sale. Sale date changed to the week of Labor Day which I protested fully and told not to worry, results were very poor. Items were damaged and never reported to me. This did not allow me to claim the damaged pieces to my insurance. EBTH refused to be responsible for the damages and base reimbursement on any auction the choose, 5500 piece they offered 100 dollars, this is a real situation. They returned a piece of somebody else's merchandise to me. I reported this and returned it to them. Again if this went missing and this was part of a Gio Ponti table worth 8,000 dollars they would repay 100 dollars maybe based on a comparable even though they lost the piece. </p><p><br /></p><p>In short don't even think of using this company. For heir cut of 38 percent there as professional companies who know how to respect and handle fine items of their clients, and if something gets damaged in their care handle it like professionals.[/QUOTE]</p><p><br /></p>
[QUOTE="todd alric, post: 205417, member: 3273"]I used EBTH to sell the contents of my home. I cannot warn people enough if they have items of value not to use this company. Seller is responsible to ensure their items during the auction process. EBTH changed auction locations and time of auction without consulting. They had over 38 listing errors when the auction went live which I policed and worked every day of the sale to correct. The site crashed numerous times for long periods including the last day of the sale. Sale date changed to the week of Labor Day which I protested fully and told not to worry, results were very poor. Items were damaged and never reported to me. This did not allow me to claim the damaged pieces to my insurance. EBTH refused to be responsible for the damages and base reimbursement on any auction the choose, 5500 piece they offered 100 dollars, this is a real situation. They returned a piece of somebody else's merchandise to me. I reported this and returned it to them. Again if this went missing and this was part of a Gio Ponti table worth 8,000 dollars they would repay 100 dollars maybe based on a comparable even though they lost the piece. In short don't even think of using this company. For heir cut of 38 percent there as professional companies who know how to respect and handle fine items of their clients, and if something gets damaged in their care handle it like professionals.[/QUOTE]
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