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<p>[QUOTE=&quot;Lucille.b, post: 3030201, member: 51&quot;]Customer satisfaction, something for these estate companies to strive for.</p><p><br /></p><p>Pre-Covid I was at an estate sale where the customer in front of me had a big pile of things they were buying, and one was a pillow in a pillow case from a bed, pillow marked with a sticker at $3.&nbsp; I think she was buying all the sheets that matched it as well.</p><p><br /></p><p>At check-out the cashier said, &quot;Oh $3 is for the case only, not the pillow&quot;.</p><p>You cannot imagine the argument that followed.&nbsp; No sticker on the pillow, but I think the estate sale company wanted another $2 for the pillow inside.</p><p><br /></p><p>The estate sale company would not back down and as the customer left the sale, she was telling everyone within ear shot what kind of review she was going to leave on Google.[/QUOTE]</p><p><br /></p>

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