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<p>[QUOTE=&quot;mirana, post: 10044091, member: 79705&quot;]The manager looked about 20 so I&#039;m thinking hasn&#039;t figured out how to be a manager yet and clearly they&#039;re not providing training. I gave some advice on how to act though I&#039;m sure it&#039;ll be ignored ha. The owners are GW so unlikely to care, but it did prompt me to use their little customer service complaint kiosks that no doubt drop reports into a black hole. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie64" alt=":meh:" unselectable="on" unselectable="on" /> </p><p><br /></p><p>I&#039;m not even interested in individual behavior so framed my complaint as having them revise whatever rogue policy (pricing that takes forever) some individual came up with that clearly isn&#039;t a chain or local policy (the others under same locale don&#039;t do that). Also maybe train your managers so they know they need to interact with customers that request them, be courtious and not weirdly combative... <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie38" alt=":cyclops:" unselectable="on" unselectable="on" /> I managed a lot of retail when young. I know the game. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie51" alt=":hilarious:" unselectable="on" unselectable="on" /></p><p><br /></p><p>Planter! That would work. Thanks![/QUOTE]</p><p><br /></p>

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