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<p>[QUOTE=&quot;clutteredcloset49, post: 66726, member: 85&quot;]<i>Don&#039;t confuse my suggestions with my real life.</i></p><p><i>You see , she had insulted me, my money , &amp; my knowledge , &amp; treated a customer poorly with a foul demeanor &amp; civility bordering on kicking a dawg !!!</i></p><p><br /></p><p>[USER=301]@komokwa[/USER]</p><p>I&#039;m sorry.&nbsp; I didn&#039;t mean to step on your toes.</p><p>It was late last night and I was still reeling from a customer who 2 days ago, offered less than half on something that I had.&nbsp; I have never lost my cool with a customer until this man thought that less than half was what he thought I should take for the item and started an argument with me.&nbsp; It was late in the day, I was tired, hungry, and I was in pain from an injury.&nbsp; I&#039;ve been in retail since 1972, taken a lot of abuse, get upset, but I have never gone off at a customer as I did with this guy.&nbsp; Literally kicked him out of my store. </p><p><br /></p><p>Your response hit a nerve.&nbsp; Sorry.</p><p><br /></p><p><i>Oh , &amp; BTW....I never offered anyone $600 for a $760 anything , and seriously expected that out of the goodness of their heart that they were going to accept my 1st offer !</i></p><p><br /></p><p>I often take first offers.&nbsp; Especially if they are reasonable.&nbsp; To me a 20% off the price offer is reasonable.&nbsp; It means I have a repeating customer.&nbsp; Many who become friends.&nbsp; Those people speak highly and recommend other customers.&nbsp; That to me is worth a whole lot more than the 20% discount.</p><p><br /></p><p>The other thing to consider is if you are a regular customer and you know the item has been in the shop for a considerable amount of time, the dealer may be willing to go lower than 20% just to move it.&nbsp; And if you have been a regular customer, then you are more likely to get a better deal.[/QUOTE]</p><p><br /></p>

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