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<p>[QUOTE=&quot;BMRT, post: 1242974, member: 10892&quot;]I missed addressing this somehow. To be very honest? I am not sure what exactly he intended to do. Since I could never get a flat answer on if it was outsourced somewhere or not and only vague, “sometimes we send things out” and “I’m not sure who worked on it” I would imagine he’s simply going to ask what type of either heat or acid got on it depending on where it went/who worked on it. Of course he also didn’t tell me when he would call me back, he was MUCH too in a hurry to get me to leave. </p><p><br /></p><p>To be fair I was also upset and not thinking clearly. I have his number and a lovely follow up call is happening tomorrow. When I looked at their store policy online I noticed a nice little disclaimer I had missed before notifying customers how they are not responsible for items left with them for longer than 30 days. </p><p><br /></p><p>I’d loath for my issue to somehow end up falling under this “30 day” rule.[/QUOTE]</p><p><br /></p>

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