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another noobie eBay seller disaster : (((((
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<p>[QUOTE="Figtree3, post: 165148, member: 33"]Earlier this year something broke in a package coming to me. The seller was great to deal with, so won't say much about that. I had taken photos of the packaging at their request and sent the photos to them, since they were going to file a claim. It seemed to me to be a lot more an issue of inadequate padding in the package, and a lot less related to postal mishandling. And the post office even sent me a letter telling me to keep the item and all of its packaging in case they needed them for the investigation. By then I had long ago thrown the packaging away, but still had the broken item and had not tried to fix it yet. ... Well, the p.o. never did follow up with wanting to see the packaging. I don't know whether the seller ever got the refund. The seller just told me to keep the item (which is repairable, but will not be worth anything even if repaired). The seller also cancelled the transaction, at my request. They had refunded my money and then it looked like I had an upaid eBay item before they cancelled it.[/QUOTE]</p><p><br /></p>
[QUOTE="Figtree3, post: 165148, member: 33"]Earlier this year something broke in a package coming to me. The seller was great to deal with, so won't say much about that. I had taken photos of the packaging at their request and sent the photos to them, since they were going to file a claim. It seemed to me to be a lot more an issue of inadequate padding in the package, and a lot less related to postal mishandling. And the post office even sent me a letter telling me to keep the item and all of its packaging in case they needed them for the investigation. By then I had long ago thrown the packaging away, but still had the broken item and had not tried to fix it yet. ... Well, the p.o. never did follow up with wanting to see the packaging. I don't know whether the seller ever got the refund. The seller just told me to keep the item (which is repairable, but will not be worth anything even if repaired). The seller also cancelled the transaction, at my request. They had refunded my money and then it looked like I had an upaid eBay item before they cancelled it.[/QUOTE]
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another noobie eBay seller disaster : (((((
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