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<p>[QUOTE=&quot;komokwa, post: 156679, member: 301&quot;]They had those at our Canadian Tire store...</p><p>They were so troublesome ....needed staff to help you figure it out....no one liked them.....&amp; so they tossed them !!!</p><p><br /></p><p>The people had spoken !!!!</p><p><br /></p><p><img src="https://s3-media1.fl.yelpcdn.com/bphoto/1Gz_P3RVgFgnYzUKm6vCgA/o.jpg" class="bbCodeImage wysiwygImage" alt="" unselectable="on" /></p><p><br /></p><p>Our grocery stores fare no better............</p><p><br /></p><p>MONTREAL — Self-checkout machines, those computerized, talking terminals that let you scan your own groceries, drop them in a bag and pay by cash or card, were supposed to be win-win. They held the promise of reduced costs, improved profits and increased efficiency along with customer satisfaction.</p><p><br /></p><p>If a cashier could scan and bag groceries, why couldn’t a customer?</p><p><br /></p><p>Well, customers could and they do, but it turns out the majority don’t like doing it.</p><p><br /></p><p>Canadian grocery chains have installed some of the machines — known by several names, including Semi-Attended Customer-Activated Terminals (SCAT) — but none are talking about adding more.</p><p><br /></p><p>And Loblaw Cos. Ltd. has removed them from its newly branded stores in Quebec, Provigo Le Marché.</p><p><br /></p><p>“I don’t like the system,” Pierre Desmanches, co-owner of a modern IGA north of Montreal, said recently. “We lose the face-to-face with the customer. And older people don’t like playing with the keypads and product codes or credit cards.”</p><p><br /></p><p>But it wasn’t just the service aspect that turned Desmanches off the self-checkout machines — it was the cost.[/QUOTE]</p><p><br /></p>

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