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<p>[QUOTE=&quot;khl889, post: 81613, member: 104&quot;]You send him the measured photos he took, as well as the ones you took before sale, and mention that you don&#039;t see any significant distortion.</p><p><br /></p><p>Then say that regardless, you always want satisfied customers, and will accept return of the plates. Keep it simple and say nothing that suggests you are open to bargaining.</p><p><br /></p><p>As an aside, Chinese customers do expect perfection when buying items from the Imperial kiln.[/QUOTE]</p><p><br /></p>

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