SOS ASAP Bohemian Czech Pinwheel Glass

Pretty please SOS ASAP Bohemian Czech Pinwheel Glass
Can it have an accidental bubble ?


I found this, #4

Frequently asked questions about crystal glass | Crystalglamour

 

All glass can contain air bubbles, even Lalique has them sometimes.

 

Today, I received my pinwheel champagne/sorbet crystal glasses. While examining my purchase, imagine my disappointment when I noticed one of the glasses had not one but two air bubbles. I inherited many bohemian czech pinwheel sets and not one has bubbles. Originally, I was thrilled when I found them on your Etsy account because I've been looking for these glasses for a while. I'm truly disappointed because the description for the the glasses said they were in perfect condition but did not disclose these bubbles.

reply... Joys of customer service - refunding $12.50 regardless

Sorry, but the information you are giving me, you found on a company's web site which they are a little biased because they are obviously trying to sell their wares. On the other hand, I found info on wikipedia that explains the glassmaker's prospective when opting for lead: "vessels may be made free from trapped air bubbles with considerably less difficulty allowing the manufacture of perfectly clear, flawless objects". On that note, I myself have 110 diff. size Bohemian Czech pinwheell crystal glasses and not one has bubbles in them. Please don't misunderstand me, you packaged the glasses with perfect care but I paid for 10 flawless glasses and received 9 because the 10th one has 2 bubbles not 1. This information was not disclosed in your description. I don't know if you saw the pictures I sent so I will send them again. What I'm proposing is a credit on my card for $12.50 (the price I paid for the flawed glass). I would like to solve this today but I will be leaving for the cottage soon, so I won't be able to respond to further messages only on Monday due to no internet up there, sorry. I hope we can work this out.

http://www.crystalglamour.eu/en/faq...1KytrVuUQRS-t4sezLNz3XENU9Z0WWvaG8qTk6JSLBK6A

Frequently asked questions about crystal glass

4. How do I know that it is the true Bohemian crystal?
Our fine products are containing exactly 24% of lead oxide. Thus are heavier and more massive than ordinary glass. Crystal glass produced in our factory is hand cut so our products have a high refractive index and shimmer beautifully. If you double-click on a open bowl or on a crystal clear glass it should issue a long ringing sound. The color is neutral glass clear. Products should not be greenish, blue or too pink tinted. As a by product of hand manufacturing a small bubbles can appear in the final product. A small bubble should be seen as a evidence that the product was actually made by hand. It should be seen as a original and unique. Nevertheless, the product should not contain excessive amounts of these bubbles.

 

Oh dear...... Definitely block them if you can from any future purchases, a couple of tiny air bubbles really aren't a fault. As you say, the joys of dealing with people on the internet. Fortunately antiques and collectables have lower than average muppetry, jewellery is worse and vintage electronics, well.....